Tag Archives: patch

vCenter patching failed to update the VAMI build “Got exception while trying to save metadata to a file: Unexpected content in /etc/issue file”

The issue

After patching/upgrading your vCenter 6.7 appliance, the vCenter UI shows the latest build number, but in VAMI you see the older VAMI build number.

To troubleshoot upgrade issues, you can look at the following file;

  • /var/log/vmware/software-packages.log

In the log, you see the following error;

INFO:vmware.vherd.base.software_update:Setting appliance version to 6.7.0.31000 build 13643870

ERROR:vmware.vherd.base.software_update:Got exception while trying to save metadata to a file: Unexpected content in /etc/issue file. Data: {Unique_Data}

The cause

This issue is thrown when a custom login banner is set by configuring the advanced setting “config.etc.issue” and the default values which include the version number and deployment type have been removed.

Default lines example;

VMware vCenter Server Appliance 6.7.0.31000
Type: vCenter Server with an external Platform Services Controller
  • William Lam documents how to configure custom banners in this blog post.

The Fix

To workaround this issue follow the steps below:

  • Modify the /etc/issue file to the original before patching.

The file ‘/etc/issue’ contents can be customized but the defaults lines which has the version number and deployment type must be kept for patching to succeed.

  • Check the VAMI page for product version and type and update the /etc/issue file accordingly.
Example: /etc/issue  :: (Original Content from a LAB).
Note line 1 and 3 should be blank. Line 2 will have the version and line 4 will have the deployment type, as shown in the below example:

[email protected] [ ~ ]# less -N /etc/issue
      1
      2 VMware vCenter Server Appliance 6.7.0.31000
      3
      4 Type: vCenter Server with an external Platform Services Controller
      5
/etc/issue (END)

This issue will be fixed in a future release.

Note: Since I originally drafted this blog post, VMware have now produced an external KB.
https://kb.vmware.com/s/article/76024

Regards

ESXi 6.0 CBT Issue KB 2136854 – Resolved #vDM30in30

I wrote about the latest CBT issue (November edition) a couple of days ago, and as promised by VMware a patch has been released.

Original issue – KB 2136854

Patch to resolve the issue – ESXi600-201511001 (2137545)

Note: Before applying this patch on HP Proliant Gen 9 servers, see VMware ESXi 6.0 host fails to detect local disk after patching or applying Update 1 on HP Proliant Gen 9 servers (2120539).

103112_Solve_5_Major_Issues

Cheers VMware, lets hope this is the last of the CBT issues!!!
Regards

Dean

HP 2920 Switch – Reboot issue on firmware ver 15.18.0006 #vDM30in30

Updated 25.11.15

Firmware WB.15.18.0007 resolves the issue, see below


A colleague of mine found an issue with the latest HP 2920 switch firmware.
If you create VLANs using the CLI Menu, the switch reboots and the configuration is not saved.

We have reported this to HP, but is currently being treated as a non critical issue as when creating a VLAN via the web interface or native CLI, the issue doesn’t happen.

We have also noticed on this firmware the switch seems to be less responsive. Luckily we had a few units in stock that we could replicate this issue on, and can confirm downgrading to the previous firmware version removes the issue.

A quick cheers to my colleague Marco for finding and researching this issue.

The issue

Switch: HP 2920-48G-POE+

Primary Image    :    12852982 08/12/15 WB.15.18.0006

Software revision  : WB.15.18.0006

  1.        Go to the Main Menu
  2.        Select (2) Switch Configuration…
  3.        Select (8) VLAN Menu…
  4.        Select (3) VLAN Port Assignment
  5.        Select Edit
  6.        Modify the tagging mode for a port
  7.        Select Save
  8.        Switch reboots and doesn’t save configuration

Hopefully HP will release a fix for this firmware soon, as mentioned we have recreated this issue in production and test.

The Fix

The following information was provided by HP Support. Continue reading HP 2920 Switch – Reboot issue on firmware ver 15.18.0006 #vDM30in30