Tag Archives: vRealize

vRSLCM 8.0 – vROPs 7.5 upgrade fails due to Admin password expiry

When the vRealize 8 products dropped, I was like a kid in a sweet shop, upgrading everything as quick as possible before my customers tried to, so I could encounter any issues first, but also the new features, so I could show them off.

The issue

During the upgrade of vROPs, I hit an issue that my Local Admin account in vROPs had expired, but I received no warning when using the vROPs 7.5 instance and logged into the interface using the Admin account.

Before I found the issue;

During the upgrade in vRSLCM, my upgrade task failed with “vROPS upgrade failure”, Error Code: LCMVROPSYSTEM25008, Upgrade.pak_pre_apply_validate_failed.

I downloaded the vRLCM support bundle to see if I could find more information on why the upgrade failed but just found the same information.

See this documentation link for the logs location on the appliance.

The log file you are interested in is;

/vlcmsupport-XXX/var/log/vrlcm/vmware_vrlcm.log

And below you can see the same error information in the log.

I then proceeded to troubleshoot the vROPs environment directly, as we know the upgrade was underway before the failure.

  • You can follow the instructions to create a support bundle here KB 2074601.

For upgrades, we need to look at the following file;

/Log Bundle/Logs/pakManager/vcopsPakManager.root.query.log

And it is here in this log file, I could see the  Query status result;

“Admin_account_check”

With another upgrade validation log to check.

"resource_arguments": [
"admin_account_check",
"/var/log/vmware/vcops/vcops_upgrade_validation_20191020-103109.log"
],

I then used Putty to connect to my vROPs instance, and low and behold, I was prompted to change the password of my Admin account.

 

The Fix

Well it’s simple, change the admin password as above, and then update the password stored in vRSLCM, re-run the upgrade and this time if the stars align, it will be successful.

Or follow this guide if you are locked out;

Regards

Dean

vRSLCM 8.0 – Default Storage is too small

PSA: The default deployment of vRealize LifeCycle Manager 8 configuration has a storage disk which is too small for the most tasks.

I found this issue after working with Ryan Johnson (https://twitter.com/tenthirtyam), who is working on the next VVD (https://docs.vmware.com/en/VMware-Validated-Design/index.html) update.

This issue

Once I migrated to the latest version, I tried to upgrade my vROPs and vRLI deployments to the latest version, to find I hit an odd error.

The first vROPs upgrade failed with “Unknown_System_Error”, below you can see the failed request, and then error message once I click into that request.

When I tried to run through the vROPs upgrade again, I received the below error during the precheck phase “No space left on device”

At first I thought this was related to the vROPs install itself, as this is my lab environment and I’ve not exactly followed best practices for sizing vROPs. I checked the appliance itself;

  • SSH to appliance
  • Run “df -lh”

This showed a lot of space free;

I checked the vRSLCM appliance as well, and could see a large amount of space free, and the upgrade pak file was already downloaded;

The fix

After some digging, I found that the LCM install storage device did not have enough space to work with after the update files were downloaded. Quite simple fix, just extend the storage.

You can do this in the LCM interface itself;

  1. Go to LifeCycle Operations from the homescreen dashboard
  2. Select System Administration from the left hand navigation column, and then System details
  3. Click Extend Storage, and provide the vCenter details where your appliance is located, and the max storage size you want the appliance to be extended too.

LCM will take care of the rest. Then proceed to upgrade you environments. As a maintenance task, I would advise clearing down product packages you no longer need from LCM.

Running again, I can see the Precheck is successful.

Regards

Dean

Using vROPs to track adoption – Such as VMware Tools upgrades

I had an interesting question from a customer recently;

Can we track the adoption/upgrades of VMware tools to the latest version in a vROPs dashboard

At first, I thought sure this is easy. But then looking at the various different default options, nothing would give me a graph which shows the increasing uptake or upgrades of VMware Tools to the last version.

I consulted internally, and between myself and my customer we came up with the following solution. Which was quite simple once we thought it out.

Solution

  1. Create a custom group based on the information you want to capture

In the below example, I’ve done this to target VMs with VMware Tools 10.3.10, you could leave it as “10.3” to target any 10.3.X release.

The property we are interested in, for this example is “Summary > Guest Operating System >  Tools Version”

2. Now we need to create a dashboard, and all we are simply going to do, is count the members of the customer group over time using the population metric.

  • Create your dashboard, and select “Metric Chart” as your visual for the dashboard
  • Click to Edit this visual (you will not see any graph yet)

  • Under Input Data, select “metrics” (should be the default selection)
  • Click the green + to add our objects

  • Filter for your custom group and select
  • Then filter your metric options for “population”
  • Save this selection

  • You should now have the below configuration
  • I’ve also highlighted where you can change the name of the visual as its displayed in the dashboard.
  • Save this configuration

And now you will have a basic dashboard as below.

This essentially shows us the adoption count of VMs using VMware tools 10.3.10.

Very simple, and we could use this for other metrics as well, lets say I want to track VMs moving into a new datastore, I could just pick the custom group filter as “Properties > Summary > Configuration > Datastore” then state contains “datastore name”

As VMs move into this datastore, the count will increase.

Finally I’ll sign off by showing you my customers dashboard that they happily shared a screenshot of.

You can download a copy of the dashboard created for this blog post at the VMware {code} website.

 

Regards

Dean

VMworld Europe 2017 – Day 1

11,000 people (the most ever), have descended upon Barcelona this week for the annual European VMware conference. This year sees the event brought forward from October to September, and only a week or so after their flagship Las Vegas Event.

Depending on your relationship with VMware, and for many, the Tuesday of VMworld is day 1. However if you are a partner it’s probably day 3, and if you are a TAM customer, day 2.

  • Partners can take part in onsite training on Sunday, to assist VSP and VTSP certifications, and on the Monday its Partner day, a keynote and dedicated sessions focused on enablement.
  • TAM Customers have their own dedicated sessions as well as a keynote as well. These are the customers closest to VMware for a variety of reasons.

The announcements

Ok, so lets summarise todays key announcements. VMware is now at the point where it is able to deliver the following;

  • Modernize Data Centers
  • Integrate Public Clouds
  • Empower the Digital Workspace
  • Transform Security

And these are the priorities in which they have been working towards in their strategy and product releases over the past few years.

  • VMware Cloud Provider Program – empowering partners to drive the innovation in technology, with customers finding it easier to deploy and utilize hybrid cloud environments.
    • VMware’s HCX technology to enable multi-cloud and multi-site application migration and portability – this is for the always on environments that have struggled to migrate in the past.

  • VMware vRealize Suite will be getting further updates, I expect more on Wednesday about this.
    • Tighter integration between the products of the vRealize stack, and VSAN.
    • Expect to see more workings with AWS and Azure now they have solutions running on them as well (VMC on AWS, Horizon on Azure).
  • VMware vSphere Integrated Containers 1.2 – the latest updates will push more robustness into the solution, and allow companies to scale further.
  • VMware Mobile Security Alliance Partners – under the digital workspace term, this is VMware’s big push and it wont stop soon. VMware is king of the DC, but they want a slice of whats outside the DC as well.
  • VMware vCloud NFV platform – there is now going to be a specific OpenStack for NFV.
    • Targeted at Communications Service Providers it will enable them to quickly and reliably deploy and upgrade OpenStack NFV environments—allowing them to accelerate service delivery, simplify management, increase agility and service security and readily develop new revenue streams.

 

You can now see the full day 1 announcements on the below YouTube link.

My sessions

I’ll be collating my sessions notes separately after the event.

Further information

Make sure you follow the hastags #vmworld and #vmworld2017 on twitter, to get an update from the community, its the best way to follow all the individual announcements and see what’s happening during session as well.

For other blogs etc around the web visit;

Accelerating Enterprise Transformation: a Perspective on VMworld 2017 Europe

https://blog.cloud.vmware.com/s/content/a1y6A000000eAvvQAE/introducing-vmwares-hcx-technology/