Category Archives: General

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How to produce good documentation – Part 1 – The foundation of any IT infrastructure

Oh No, that word….

Documentation is like a dirty word in a technicians mouth, we all hate producing it and we all hate keeping it up-to-date, but we all understand the value that it holds.

Some technicians despise keeping documentation, rather keeping it within their own heads, this is idea is built up from years of keeping themselves useful by being the only person in the office who can do X Y or Z.

But this is an old way of thinking, people are more tech savvy, and let’s be honest, Bosses, technical or not are more confident in today’s world that if they get rid of the said person, they’ll be able to replace them with some young kid who will pick up the pieces quickly and probably take the company in a new direction and produce better results.

So with that, I am going to outline some steps, tips and guide you on how to create documentation for your existing environment, or for a new project your under taking.

What is good documentation?

Continue reading How to produce good documentation – Part 1 – The foundation of any IT infrastructure

Welcome to my lightbulb moment

Good Evening,

This is the first step into the wide world of an idea which has been burning away at me for some time.

I am a;

  • IT Technician,
  • Engineer,
  • Teacher.

I am a geek.

Having spent as much time being educated as educating, as it is a never ending circle. I have decided that maybe I should contribute back to the world, and therefore I’ve decided to offer training materials. This website is not yet complete, and will in time change dramatically, as will our services, which will be defined by your needs and wishes.

Currently we are still in the early days of prepping and writing the content. But I have already shared my vision with people I believe whom can provide the community the same amount of enthusiasm as myself.

To quote an old cliche, “Watch this space”

 

Over and out, Dean.