Below is a support template I crafted with some members of our VMware GSS team, to help my customers reduce the typical back and forth information gathering to help them get to a resolution faster. Instead when logging a ticket, my customers can log all the necessary information upfront. Hopefully you will find this useful, … Continue reading Support Ticket Template – Helping you help your vendor support teams
I have a Synology 8-bay NAS used for home-lab purposes, but also doubles as local home storage as well. As part of upgrades, I was decommissioning a volume for a new one with higher capacity drives, however I had Plex installed on the volume to be decommissioned. I moved all the data using the internal … Continue reading Synology – Moving a package between volumes
I was using WinSCP to transfer logs from a VMware CloudBuilder appliance to troubleshoot a failed lab deployment, however the files wouldn’t transfer as the user account to be used had to have root access. For this appliance, you need to elevate to root after login. Good news, WinSCP can elevate to root after login, … Continue reading How to Elevate to Root Access with WinSCP
After deploying my latest horizon lab, I hit an issue where I could not hit the login page to authenticate for a Horizon desktop using BLAST, I would be greeted by the following message: Failed to Connect to Connection Server I pulled my hair out for a few minutes, before I realised I’ve hit this … Continue reading VMware Horizon Blast – Failed to Connect to Connection Server
Below is the VDI Cleanup script that I’ve been using over the years. I thought I’d post this after setting up a Horizon Lab environment. I shared it earlier in the year on Reddit, and had some good suggestions which I used to update the script. The script has been taken from other blogs over … Continue reading VDI Cleanup script I use before sealing any golden image before deployment